Delete your account

1. Delete in the app

Open NoonWell and go to Settings › Account › Delete My Account. This removes your Groups posts, comments, reactions, memberships, blocks, reports, your fair-use counts, and your account itself. If you lead a group, we either hand it on to the earliest-joined remaining member or remove it. We complete deletion within 30 days.

2. What is kept, and why

Two small, non-identifying things intentionally remain, and neither is linked to your identity:

• the device-level record that your one free suggestion has been used — kept so the “one free suggestion, then Pro” allowance cannot be reset by reinstalling. It holds no personal information, is never used for advertising, and ages out on its own about a year (roughly 365 days) after it was written;
• anonymized crash and error diagnostics, which do not identify you and age out after about 90 days.

Your sessions, photos, and audio live only on your device — remove them there, or uninstall the app, and they are gone. We never store your photos or audio on our servers.

3. If you only joined the waitlist

If you signed up on the website but have not used the app, the only thing we hold is your email address and a little sign-up metadata. Email us at email to be removed, and once launch email begins, every message will also carry an unsubscribe link.

4. Need a hand?

If anything is unclear, or the in-app option is not available to you, write to us at email and we will help you delete your data. We respond within one month, as EU law provides. You can also read exactly what we keep, and for how long, in the Privacy Policy.